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Meet Our Team

  • Christine Neal

    Commercial Lines Account Administrator
    Email Christine
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Christine is well rounded in commercial insurance servicing.  She has been in the business over 20 years with several large agencies.  Her experience is vast and there is little that she has not seen over her career.  Having her on our team provides for a greater level of service in our agency and ultimately a better client experience for our valued policyholders.

    Christine is married and has a wonderful high school aged daughter.  They are a very active family and have an assortment of interests.  Christine grew up showing horses while her husband enjoyed racing cars.  They currently spend time camping, watching movies together at home and love the Kansas City Royals and Chiefs!

  • Colin Vaughn

    Producer
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Colin Vaughn is a graduate of Cumberland University, where he played football and earned a Bachelors degree in sports management. Shortly after the Nashville native moved to Kansas City, he began working for Tru Insurance Services. His experience in the insurance industry is with both Commercial and Personal lines. Like any true southern gentleman, he is committed to providing exceptional customer service to all of his clients - helping them understand and navigate their insurance needs, while advising them on ways to protect their business, themselves, and their families.   

    Colin is actively involved in the Overland Park South Rotary Club, where he currently serves as Sargent at Arms, is on the Jazz in the Woods board, and has been nominated by his fellow Rotarians to be club president in 2019. When not at work or a rotary function, the former collegiate athlete enjoys staying active with his softball league, is an avid Florida State fan and general sports fanatic. He also enjoys taking long walks to the park with his wife and their dog Chief. The couple is looking forward to the birth of their first child in July.  Even if it’s 4am, don’t hesitate to call – he’s probably on diaper duty.

  • Dan Liston

    Producer
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    DAN LISTON started with Liston Insurance in 1979 after attending Baker University. He purchased the agency from his father in 1990.  The agency merged with Tozier Parkway Housh Jones in December of 2002.  He ran the Martin City office until the merger with Tru Insurance in April 2017. Licensed in both Kansas and Missouri, Dan’s focuses on providing both personal and commercial lines insurance.  He also handles life insurance and annuities.

    Away from the office Dan has been involved with The Dream Factory, an organization that grants the dreams of seriously ill children ages 3 thru 18.  He has volunteered for 25 years and served on the National Executive Board over 8 years.  The Liston Insurance has also been in the honorary coach program with the NAIA men’s division I tournament in Kansas City for over 35 years.  He enjoys golf and going to sporting events.  Most of all he enjoys traveling and spending time with his wife and two daughters.

  • Dan McCarville

    Director of Surety
    Email Dan
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Dan leads the surety department of the firm and specializes in risk management, commercial insurance, and surety bonding for construction companies.  He began his career as an Account Executive at Travelers Bond and Financial Services in 2011, where he spent nearly 5 years.  After that, Dan took a position as a regional manager for Nationwide Surety, which allowed him to concentrate on assisting middle market contractors to be more profitable while growing their bonding capacity.  The combined experiences of two reputable companies propelled him to join Tru in 2017.  HIs hands-on approach is ideal for any size company and his passion for underwriting makes him a true resource for his clients. 

    Dan is active in various industry organizations including AGC of Missouri, AGC of Kansas, The Builder's Association, the Young Executives Club, and the CLC.  Dan also served as the treasurer, VP, and President of the Kansas City Surety Association allowing him to develop excellent relationships with professionals in the commercial insurance arena.

    Dan earned his bachelor's degree in management from Western Illinois University.  He resides in Olathe, KS with his wife and three children.  While out of the office, Dan enjoys golf, baseball, and spending time with his family and friends. 

  • Erin Petty

    Commercial Lines Account Manager
    Email Erin
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Georgia Williams

    Director of Operations
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Karla Sepulveda

    Personal Lines Account Manager
    Email Karla
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Kim Norgren

    Commercial Lines Team Lead
    Email Kim
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Kim began her insurance career in high school and joined Liston Insurance in 1993.  She worked part-time filing and answering phones until graduation.  In 1995, she became a licensed agent in both Missouri and Kansas.  At that time, Kim primarily handled personal lines.  She now primarily handles commercial lines for the agency and really enjoys talking to clients.  Tru Insurance is very fortunate to have Kim's experience and personality in the office.

    Kim is married and has three sons who keep her very busy outside of work.  Most of her hobbies are currently focused around her children.  Scouts, band, soccer, baseball, church, and PTA functions are where you will find the Norgren family outside of work. 

  • Mary Walker

    Producer
    Email Mary
    Office: 913-231-0380
    Fax: 913-548-0647
    8500 College Blvd
    Overland Park KS 66210
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  • Michael Swartz

    Producer
    Email Michael
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Neil Barnett

    Producer
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Neil Barnett started his insurance career in 2009 in Olathe, Kansas.  After running an agency for almost five years, he joined Tozier Parkway Housh and Jones (TPHJ) Insurance Agency which has transformed into Tru Insurance Services.  Neil offers both personal and commercial products as well as a comprehensive background in life and disability insurance.  He prides himself on taking a personal approach to each client and tailoring products to fit his clients varied needs.

    Neil is a graduate of the University of Kansas where he earned both his Bachelor’s degree in Business and a Master’s degree in Health and Nutrition.  He resides in Overland Park, Kansas with his girlfriend Kara and their dog Cooper.  In his free time he enjoys playing golf, softball, basketball, and being physically active.  Neil is an avid sports fan, cheering on the Jayhawks, Royals, and Chiefs.

     

  • Megan Mercer

    Producer
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Megan Mercer has been in the insurance industry since 1999. She started her insurance career with Recreational Products Insurance where she worked with Agency Support, Corporate Training and Motorcycle Claims. During her tenure with RPI, Megan earned her AIS designation.  She provides personal as well as commercial insurance products and strives to provide exceptional service to her clients by creating and executing a plan for protection. 

    Megan is a West-Texas gal, born and raised in San Angelo. She moved to the Midwest to attend Stephens College in Columbia, MO, where she received her Bachelors of Fine Arts degree. She resides in Lee’s Summit with her husband, Curtis, and son, Liam. They enjoy camping, hiking and other outdoor activities. When not working or spending time with family, you can find Megan performing with Pretty.Funny., an all-female improvisation group.

  • Nick Biby

    Sales Manager
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Nick has been in the insurance business since 2004 after graduating college at Rockhurst University.  He became a high level commercial lines producer over the next 13 years and became the perpetuation plan for Tozier Parkway Housh & Jones.  Nick's purchase of TPHJ and subsequent rebranding brought Tru Insurance Services to reality.  

    Nick enjoys spending time with his wife, Sarah and two young boys, Coleman and Sloan.  His hobbies include Kansas State football and anything related to muscle cars.   

  • Renea Faulds

    Personal Lines Team Lead
    Email Renea
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Renea started her insurance career in 1990 at Liston Insurance and has remained there until 2017.  She has been a licensed agent since 1993 for Missouri and Kansas.  She handles personal lines with a specialty in home and auto.  As part of the Tru Insurance family, she is a valued Personal Lines Account Managers.

    Renea is married to her high school sweetheart since 1991 and is the proud mother of three.  She and her husband enjoy spending free time remodeling their home and working on projects around their property.  Renea also enjoys spending time with family, friends, and her grown children.  Her claim to fame is being the Original KC Pinterest Addict and she enjoys shopping for overlooked items that can be repurposed and reloved. 

  • Rick Elliott

    Partner
    Office: 913-837-5125
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Teresa Zeller

    Benfits
    Office: 913-385-5000
    Mobile: 913-208-3324
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Tiffany Williams

    Personal Lines Account Administrator
    Email Tiffany
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Tiffany leads the Marketing/Rating department of the firm and specializes in personal lines.  She began her career as an Account Manager at Tozier Parkway Housh Jones in 2013, where she spent nearly 3 years.  Following this, Tiffany took a position as a Customer Service Representative at an agency specializing in jewelry insurance.  The combined experiences of two reputable companies propelled her to join Tru in 2017.

    Tiffany graduated from Harrisonville High School and has lived in Kansas City her entire life.  She resides in Drexel, MO with her family and older sister.  While out of the office, Tiffany enjoys fishing, looking for morel mushrooms on their 40 acre preperty, and spending time with family and friends. 

  • Tiffany Wornell

    Agency Administrator
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Traci Ganly

    Personal Lines Account Manager
    Email Traci
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Trish Longan

    Producer
    Email Trish
    Office: 913-231-0768
    Fax: 913-548-0647
    8500 College Blvd
    Overland Park KS 66210
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    Trish began her insurance career in 1982 with St Paul Fire and Marine working and learning in the claims, rating and underwriting departments.  She made the change in 1984 to the agency side of the industry.  Her primary focus as an independent agent has been to provide our clients with the most comprehensive coverage at the most affordable price.  She has always operated on the premise that what is best for her client is best for each of everyone.   During her 33 years as an  agent she have served on agents’ customer service advisory councils for Maryland Casualty Insurance and various other committees dedicated to finding ways to better serve our clients.  Over the years she has provided business insurance for builders, contractors, small business owners including professional liability, automobile and homeowners.  During this time she has formed numberous lifelong working relationships. 

     

    Trish was born and raised in Johnson County and has raised three outstanding children and inherited three more by marriage.  She is blessed to enjoy 15 even MORE outstanding grandchildren.  Vacation time and down time is now guided by family and family time.  Trish and her husband enjoy shooting sports and have traveled widely on hunting adventures in the past.  Their vacations typcially center around trips to Canada, Florida, Colorado and Georgia seem are mainstays in their vacation time….there again, grandchildren motivated.

     

  • Cary Jones III.

    Producer
    Email Cary
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Fred Schinkel

    Producer
    Email Fred
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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    Fred was born and raised on Long Island, NY.  After graduating from college in Lancaster, PA, he served 2 years in the US Army Infantry, where he was stationed at West Point.  In 1954, he joined a large national insurance company as an Agency Marketing Representative working throughout the country, inculding White Plains, NY, Philadelphia, Minneapolis, Phoenix, Seattle, and Atlanta.  Fred joined Tru Insurance Services, previously Tozier Parkway Housh Jones, in 1985 and is both a personal and commercial lines producer. 

    Outside of the office, Fred and his wife enjoy spending time with their family and 21 grandchildren.  Fred is also active in his church and enjoys teaching a weekly men's bible study program, which he has done for the past 34 years. 

  • Jack Smith

    Producer
    Email Jack
    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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  • Roy Housh

    Producer
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    Office: 913-385-5000
    Fax: 913-385-3500
    8500 College Blvd
    Overland Park KS 66210
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